Case still
Case study
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Your site is live, and quietly falling apart.
01What it involves
Six essential care tasks, running 24/7
Website maintenance is essential and often unbudgeted. Small issues- a silent form, a broken page, or a lapsed security certificate- go unnoticed until a customer complains.
Point at a stage, or tap it, to play it.
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01
Initial Site Review & Written Assessment
We inspect your current platform, outdated code, active bugs, and upcoming technical risks before starting. You receive a detailed report with clear costs, including candid advice on whether building a new site is wiser than repairing the current one.
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02
Automated Site Monitoring
We automatically track server uptime, security certificates, loading speed, and contact forms. A lead form that silently fails is the most costly technical error, often going unnoticed for weeks.
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03
System Updates & Verified Backups
We update all website software and tools on a test site first to prevent live errors. Backups are actively tested by performing real system restores, ensuring your site data is truly recoverable when emergencies happen.
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04
Small changes, kept small
Ordinary asks, like a new page, a new price or a colleague who left, done by a named person within an agreed time, not queued behind a project. Bigger work is quoted separately, so it never eats your hours.
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05
Security and speed, the slow leaks
We patch what needs it, watch page weight, and tell you when someone's marketing tag doubles the load time. Both decay bit by bit, which is why nobody notices.
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06
The quarterly report, so you can judge us
What changed, what broke, what it cost and what we suggest next. Short, and honest even in a quarter where nothing happened.
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From you
What we need from you (it is a short list)
- One decision-maker who can sign off
- Access to the hosting, the domain and the CMS
- Somebody to tell us when the business changes
02Proof
Three sites we have kept upright.
Not a highlight reel. Three sites where the work is invisible while it works, with uptime and response times from before and after.
Case still
Case study
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—Before
—After
Case still
Case study
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—
—Before
—After
On camera
Hear it from someone who pays us.
Quote pending — a Websites & Apps AMC client, in their own words, on what changed.
Client nameRole, Company
03Questions
Five questions that only turn up after launch.
Cost, timeline, team and scope live on the services page. These arrive once somebody else is looking after a live site.
Anything an experienced person can do in well under an hour without changing how the page is built: copy, prices, images, staff changes, a new page from an existing template. Anything larger is quoted first, so it never eats your hours.
That is most of them. The take-on takes longer, since we must learn what the site is made of before promising anything. Sometimes the answer is to replace it, and we would rather say so now than during an outage.
Monitoring alerts us, not you, which most arrangements get backwards. What happens next depends on what you pay for, agreed in writing beforehand, not mid-outage. A response time you did not buy is not one you have.
No. The hosting, the domain and every account stay in your name throughout, so leaving means telling us, nothing more. The documentation is written for whoever comes next, even if that is not us.
The hosting bill is yours, paid straight to the provider, and we tell you what it should cost. We manage it; we do not resell it. Resold hosting earns an agency a quiet margin on the one thing you cannot move without its help.
05Start here
Tell us who watches it now.
Thirty minutes, no deck. We will have checked what your site runs on, what is out of date and what is broken, so you get a straight answer: watch it or replace it.